Blinds For You warrants that its window covering fabrics and components will be free from defects in materials and workmanship for the stated periods from the date of purchase, subject to the provisions of this warranty, specific product and the Blinds Manufacturing and Association of Australia industry guidelines.
This warranty is limited to the repair or replacement of the defective materials and components. Repairs will be made with like or similar parts. Blinds For You reserves the right to discharge its obligations under this warranty by refunding the original purchase price of the defective materials or components.
Blinds For You reserves the right to separate the warranty into product categories.
| BLIND TYPE | WARRANTY PERIOD | FURTHER WARRANTY INFORMATION | CLEANING & CARE INSTRUCTIONS |
|---|---|---|---|
|
Roller blinds |
5 Years Dawn Fabric is 10 Years |
– |
|
|
Roller blinds- Easy Spring |
Discontinued |
||
|
Roller blind Cassette |
5 Years |
– |
|
|
Verticals |
5 Years |
– |
|
|
Panel Glides |
5 Years |
– |
|
|
Pelmets |
5 Years |
– |
|
|
Motorisation |
5 Years battery motors 5 Years remotes 5 Years hardwired motors |
||
|
PVC venetian blinds |
5 Years |
||
|
Aluminium venetian blinds |
2 Years |
||
|
Veri shades |
2 Years |
||
|
Curtains |
2 Years on the track Fabric – Warranty period is dependent on individual supplier and fabric range. To find out more about your warranty on your particular fabric, please give us a call |
||
|
Fabric warranty |
Warranty period is dependent on individual supplier and fabric range. To find out more about your warranty on your particular fabric, please give us a call. |
||
|
Roller / Cyclone Shutters |
5 Years Aluminium Shutters & Manufacturing, Paint Finish and Simu motors 2 Years Hardware & Accessories 1 Year Solar Panels, Batteries & Controllers |
|
|
|
Eco Shutters |
20 Years |
||
|
Zipscreens |
5 Years on componentry Fabric: 10 Years *refer to fabric for further details Weatherstrip: 1 year |
|
|
|
Bermuda 1500 |
10 years on the product and the powder coat finish 5 years on the hardware/components |
||
|
Bermuda 2000 |
10 years on the product and the powder coat finish 5 years on the hardware/components 2014 – June 2019 7 year warranty on the product 5 years on Hardware |
||
|
Guide Rail |
5 Years on componentry Fabric: 10 Years *refer to fabric for further details |
|
|
|
Multistop |
5 Years on componentry Fabric: 10 Years *refer to fabric for further details |
|
|
|
Riviera Shutters |
10 Years on the product and 5 Years on the finish and components |
||
|
White Haven Shutters |
10 Years on the product and 5 Years on the finish and components |
||
|
Proteger |
Discontinued |
||
|
Superstop |
Discontinued |
||
# terms & conditions apply
Blinds For You Warranty Overview
Blinds For You provides a conditional warranty to help protect your purchase.
- First 2 years:
Parts and labour are fully covered. - From 2 years + 1 day up to 5 years:
Parts are covered under warranty.
Labour is charged at $110 per hour. - Weather strips (external blinds):
Covered for 12 months only.
Please note:
Additional costs WILL apply if scaffolding or an electrician is required, or if your property is outside our local Townsville service area (travel fees apply).
*Parts covered under warranty are subject to the conditions outlined above.
Travel to: | Fee: |
|---|---|
Ayr | $265 |
Charters Towers | $275 |
Ingham | $265 |
Magnetic Island | $395 |
North of Townsville | $65 |
South of Townsville | $65 |
Oakvalley | $80 |
Cungulla | $65 |
Other |
Exclusions
- Any condition or damage relating to or resulting from accidents, alterations, discolouration or fading over time, misuse, abuse, normal wear and tear, removal and/or reinstallation, failure to follow the installation or use demonstrated instructions, or force majeure including, without limitation, storm, fire, floods, cyclones, standing water, explosions, earthquakes, vandalism, riots, acts of war, pollutants, acts of God or other environments or internal situations subject to moisture laden air.
- The cost of access equipment (e.g. Scaffold, cherry picker, scissor lift, etc.) or electrical works necessary for repairs.
- Exposure to the chemicals, and any type of corrosive element such as, cleaning products, insects, marine environments and salt air.
- Any damage results from exposure to high moisture and highly humidity environments (resulting in mould, mildew or fungal growths) e.g. kitchens, bathrooms.
- Any products that are requested by purchaser to be made and installed, even though they are outside specification or not recommended.
- This warranty is not transferrable, and only the original purchaser of the products can make a claim under this warranty.
Warranty Claim Procedure
Any flaws or errors in relation to installation must be received within TWO weeks of installation of the product.
Warranty claims must be made as soon as possible after discovery of the defect and, in any event, within the warranty period. You can make a claim by visiting our showroom at 171 Ingham Road, West End, giving us a call on 4728 2656 or emailing [email protected]
Warranty claims must be accompanied by proof of payment of the full purchase price by the original purchaser.
BMAA Industry Guideline
BMAA has prepared an Industry Guideline to assist manufacturers and retailers deal with customer queries regarding the final product. This guideline is in no way a substitute for legal advice.
Businesses are bound by legislation such as Australian Consumer Law and Australian Standards such as AS2663.2-1999, Textiles – Fabrics for window furnishings – Coated curtain fabrics.
This Guideline is one that is accepted by the industry and should be seen as a “reasonable” test for looking at a perceived fault.
Recommended Industry Guideline for Faults:
The acceptable guideline for imperfections, marks, dots etc. on completed product is:
- If an imperfection is visible with the naked eye in natural daylight at a distance of 1.2 metres, it is not acceptable.
- If an imperfection is not visible with the naked eye in natural daylight at a distance of 1.2 metres it is acceptable.
Minor colour variations may occur between any colour swatch supplied and the order received, as the colour swatch is a guide only, this includes paint, stain and lacquers.
This Guideline does not override any rights under Australian Consumer Law
References: Standards Australia AS 2663.2-1999, Textiles – Fabrics for window furnishings – Coated curtain fabrics. Available from SAI Global. The Australian Consumer Law (ACL)
